What is the role of the Personal Assistant?
Benefits of joining the scheme for Personal Assistants
How it works for Personal Assistants
Training for Personal Assistants
Costs for Personal Assistants
Application to join the scheme for Personal Assistants
Anyone who is looking to become a Personal Assistant should watch this short video published by RUILS. This video is great for new and current users of the scheme, it shows insight into the role of the Personal Assistant and the person hiring support.
Anyone can set up as a Personal Assistant. You do not need to be approved by the Council but there are benefits to being approved under the Support With Confidence scheme for both the Personal Assistant and the service user.
For the personal assistant the benefits of being on the Support With Confidence are as follows:
The Support With Confidence website allows you to state which days or times of the day you can work so that people who are searching on the website will know in advance when you are available. Support With Confidence allows you to fit your work around your own life and that of your family and is flexible enough for you to be able to pick up extra work as your circumstances change.
We will provide a comprehensive training programme which will give you the skills and confidence you need to carry out your job effectively. It will also ensure that you know what to do in an emergency or who to contact if there are any problems. Training will help to protect you from injury as it will include showing you the correct way of offering physical support to your employer so that you don’t put yourself in any danger. Your training will give you a good basic introduction to social care work so if you choose to go on and study further you will already have covered the basic foundation.
Once you have completed the training programme, we will put your details on the website so that you can advertise your services. People who are searching for a Personal Assistant will be able to see these and if they think you may be able to help them, invite you for an interview. Bracknell Forest Council will assess those looking for care, then give money to those who are eligible for funding to spend on care and will steer them and those who want to self-fund towards Support With Confidence. By advertising through this scheme, you are more likely to find work which means more choice and flexibility for you.
We want to make sure you are confident in what you are doing and feel able to carry out your duties without any problems. Once you find work, you will be employed by the person paying for you but as a Support With Confidence Personal Assistant, Family Resource Centre UK and Bracknell Forest Council will continue to support you and give you help and advice on any aspects of your job should you need it.
Once you are registered on the website, people who are buying their own care will be able to select the details of someone who lives near to them that can provide the services they are looking for.
They will then contact you to arrange to meet you and discuss their situation, and then if you are suitable, offer you the job.
You will be employed by the service user but you will still have the same employment rights as if you were working for a big company i.e. you will be entitled to sick pay, holiday pay and your employer will pay your tax and National Insurance contributions. The service user will set the hourly rate.
How will I get paid?
You will be paid by the service user. They will normally pay your wages straight into your bank account.
Can I work for more than one service user?
You may be paid different rates by different employers. The Support With Confidence scheme is flexible so you can let potential employers know which days or parts of days you are available and fit work around your own life.
Will I have to give my full name and address on the website?
No you don’t need to give your full name but you can if you want to. We will not be publishing addresses on the website but we will need to say which area you will be able to work in so that the service user is able to choose someone who lives near to them.
It is helpful to provide a contact telephone number but an email address is sufficient and may be more helpful in some cases ie for someone with a hearing impairment.
Can I say which services I will or won’t do?
Obviously we are looking for people to be as flexible as possible in order to provide a wide range of services, but if there is something in particular you feel you can offer you can specify that on the website i.e. shopping or dog walking services. That way the service user will know how you can help them. If you decide later that you can offer more, we can change your website entry as your circumstances change.
How much does it cost to join the Support With Confidence scheme?
These fees include 20% VAT:
- Personal Assistants/Individuals (including assistants who don’t offer personal care) – free of charge.
- Individuals or businesses with 1 to 5 employees – £51.06
- Businesses with 6 to 20 employees – £102.13
- Businesses with 21 or more employees – £255.32
- Voluntary organisations with turnover of under £100,000 – free
- Voluntary organisations with turnover of £100,000 to £500,000 – £102.13
- Voluntary organisations with turnover of over £500,000 – £255.32
Full training and DSW checks when joining Support with Confidence is currently – FREE.
Support With Confidence is a unique scheme that offers peace of mind to people wishing to employ a Personal Assistant. The scheme offers training, undertakes enhanced DBS (which replaced CRB) and reference checks and places Personal Assistants who have successfully met the requirements of the scheme on a directory of providers. All Approved Personal Assistants are issued with a numbered certificate as proof of their Approved status.
What training is included?
The training that this scheme provides for Personal Assistants includes:
- Principles of Care
- Food Safety
- Infection Control
- Safeguarding Adults
- Moving & Handling
- First Aid Awareness
- Health Promotion
- Communication Skills
- Professional standards
All of the Personal Assistants approved by this Scheme must meet standards covering Promotion of Users’ Rights, Confidentiality, Independence and Risk. Approved Personal Assistants are required to sign up to Terms and Conditions as well as codes of conduct.
An Approved Assistant
- All training, checks and vetting are provided by Bracknell Forest Council.
- Being on the Council database of Approved Personal Assistants will help potential service users to find you.
- As an Approved Personal Assistant all the necessary checks will have been carried out in advance by the Council. This will save you and your employer time as well as money.
- Finally, by achieving Approved status you show commitment to and evidence of adhering to high professional standards in social care. This gives you a distinct advantage over other candidates.
To find out more about training:
Personal Assistants (including assistants who don’t offer personal care) – There is no charge for Personal Assistants to join the Support with Confidence scheme. There is also no charge for the training you can have to join the scheme.
Application to join the Support with Confidence team for Personal Assistants
From cooking or cleaning, helping with shopping or bathing, to odd jobs or taxi services – providers and Personal Assistants who offer care or support at a client’s home or in the community can now apply for approved status as a member of the Support With Confidence scheme.
Support With Confidence in Bracknell Forest will enable residents to search a growing database of approved members.
The application process
Simply complete the application form and post it to us with your supporting documents.
As part of the scheme, the application process will include:
- the necessary checks on your background and any criminal records
- request for references
- meeting you and discussing your application
- registering you with the scheme – subject to undertaking training and satisfying the application process.
Application fees to join Support With Confidence
- Personal Assistants (including assistants who don’t offer personal care) – free of charge.
Forms can be completed online and emailed through to firstname.lastname@example.org or completed by hand and sent to Action For People, PO Box 4005, Swindon, SN2 9HD